Shipping Policy

Products from Generic Categories (Pet Urns and Pet Memorial Stones)

  • Europe and Americas – FREE shipping
  • Asia and Africa – 8,99 USD shipping
  • Oceania – 6,99 USD shipping.

Products from Personalized Categories

Most products are shipped ONLY to USA, FREE shipping. Every product page has this information.

If you do not see "Shipping ONLY to US" on top of the product page, that means we are able to ship worldwide.

You will be able to see if your country is listed at Checkout.  

Processing time and Estimated Delivery Time

  • We will do our best to process your orders and ship them to you within 4-5 business days
  • We will search for the best Currier option in order to receive your orders as soon as possible

General Information

  • You will be provided with a tracking number so you can track your order.
  • All buyers are responsible for knowing the regulations of their countries customs fees and tariffs if applicable.  Buyers must pay the customs fees or other tariffs in accordance with their country's shipping restrictions. We do NOT collect customs fees, nor do we have anything to do with them, so please, make sure you understand the customs fees of your country.
  • We cannot pay for your customs fees and we will not take returns or refund money if a buyer refuses to pay their customs fees. It is a buyer’s responsibility to be aware of their countries customs fees or tariffs and pay them if any.
  • Please be sure to be precise when entering your mailing address for shipping.