In the face of the challenges posed by the current global COVID-19 outbreak, shipping delays up to 14 days may occur.
On each Product Page you will be able to find detailed information.
We are working hard to maintain a reliable delivery service for you.
On each product description you will be able to see where the product is made and where we can ship it.
Products made in the US:
- Almost all the products made in the US can be shipped to the US, FREE shipping. Only for few items (pet urns with Swarovski crystals) there is a 5 USD shipping cost.
- Some products can be shipped to Canada as well. You will see this info on each product description. Shipping costs - if any - will be seen during the checkout.
- USPS tracking number provided
- few days possible delays
Products made in Australia
- the products made in Australia can be shipped almost worldwide and you'll be able to chose your preferred shipping method:
- NO Tracking number – FREE shipping
- Tracking number provided – 16 USD shipping
- around 20 days normal delivery time, delays of 14 days may occur
Processing time and Estimated Delivery Time
- We will do our best to process your orders and ship them to you within 4-5 business days
- We will search for the best Currier option in order to receive your orders as soon as possible
- You will be provided with a tracking number (exception for products made in Australia) so you can track your order.
- All buyers are responsible for knowing the regulations of their countries customs fees and tariffs if applicable. Buyers must pay the customs fees or other tariffs in accordance with their country's shipping restrictions. We do NOT collect customs fees, nor do we have anything to do with them, so please, make sure you understand the customs fees of your country.
- We cannot pay for your customs fees and we will not take returns or refund money if a buyer refuses to pay their customs fees. It is a buyer’s responsibility to be aware of their countries customs fees or tariffs and pay them if any.
- Please be sure to be precise when entering your mailing address for shipping.